Course Platform Privacy Policy
E‑Learning Office, operating under EXPAND Global GmbH, provides digital learning technologies, services and training content for end users of Microsoft 365 and Microsoft Windows. We take the protection of your personal data very seriously and process your information confidentially and in accordance with the EU General Data Protection Regulation (GDPR) and applicable national data‑protection laws.
This privacy notice describes the type, scope and purpose of the personal data we collect, store and process on our course platform, as well as your rights as a data subject.
Purpose of the Course Platform
Our course platform is used to deliver online training. Use of the platform requires the processing of personal data, as this is necessary to create user accounts, grant course access, track learning progress and generate training reports. Your data will be used exclusively for the provision and management of our online courses. It will not be shared with third parties unless required by law or necessary for operating the platform.
Depending on your usage of the course platform, we process the following types of data:
- First and last name
- Email address
- Username
- Password (you may change this at any time)
- City and country
- Course enrolments and activities
- Learning progress (completed / in progress)
- Scores and results
- Technical log data such as IP address, date/time of access, pages viewed and actions performed
Usage Data and SCORM Data
Our course platform automatically logs usage information to provide course statistics, progress tracking and administrative reporting. Logged data may include user identity, accessed courses or pages, timestamps, duration of use and IP addresses.
For SCORM‑based training activities, additional course‑specific data is processed, such as course start date, most recent access, viewed modules or pages, total time spent, completion status and score. This information is required to deliver training properly and to document learning outcomes.
Security Notice
Please note that data transmission over the Internet may involve security risks. While we take appropriate technical and organisational measures to protect your data, complete protection against unauthorised access cannot be guaranteed.
Contact and Voluntary Data
To request demo access, information or support, you may be asked to submit personal data such as your name and email address. Any such data will be processed exclusively for the purpose of handling your request. Additional processing will only occur with your explicit consent or where permitted by law.
Personal data will not be processed beyond the purposes described in this notice unless you provide explicit consent or such processing is authorised by legal provisions.
p> Our course platform uses cookies to ensure essential functionality, security and a stable login session. Cookies are small text files that your internet browser stores on your device (computer, tablet or smartphone).
We use only essential (technical) cookies that are required for the proper functioning of the platform, such as maintaining your login session and remembering certain preferences. These cookies do not collect personal data for analytical or marketing purposes.
You can prevent cookies from being stored by adjusting the settings of your browser. However, please note that disabling essential cookies may prevent the course platform from functioning correctly, including the ability to log in.
Types of Cookie used on the Course Platform
Technical Cookies
- Name: Moodlesession
- Supplier: Moodle
- Purpose: Required to maintain your login session. This cookie must be allowed for you to remain logged in while navigating the platform. It is deleted when you log out or close your browser.
- Expiry: Session
- Type: HTTP
- Name: MOODLEID
- Supplier: Moodle
- Purpose: Stores your username so that it is automatically filled in when you return to the login page. This cookie enhances convenience and is optional.
- Expiry: Persistent
- Type: HTTP
In accordance with the EU General Data Protection Regulation (GDPR), you have the right to obtain information at any time about the personal data we process concerning you (Art. 15 GDPR). You also have the right to request the rectification of inaccurate data (Art. 16 GDPR), the deletion of your personal data (Art. 17 GDPR), or the restriction of processing (Art. 18 GDPR), unless we are legally obliged to retain certain data.
If processing is based on your consent, you may withdraw this consent at any time with effect for the future (Art. 7(3) GDPR). You also have the right to object to the processing of your data (Art. 21 GDPR).
To exercise your rights or if you have any questions regarding the collection, processing, or use of your personal data, please contact us using the details provided in our imprint.
When you contact us via email or through a contact form on our website, we process the personal data you provide (such as your name, email address, telephone number or message content) for the purpose of handling your inquiry and communicating with you. The legal basis for this processing is Art. 6(1)(b) GDPR (pre-contractual measures) or Art. 6(1)(a) GDPR if you voluntarily provide additional information.
Your data will be used exclusively to process your request. It will not be shared with third parties unless this is necessary for handling your inquiry or we are legally obliged to do so.
We store the information you provide only for as long as necessary to process your inquiry or to comply with statutory retention periods.